What is user onboarding?‍

User onboarding is the process of making sure that when someone starts using your product for the first time, they have a great experience. Did you know that 55% of people admitted to returning a product simply because they didn’t understand how to use it? Improving the probability of success for a user is key to keeping them (retention rate) and providing a satisfactory user experience.

The user onboarding process may include:

• Checklists
• Interactive tutorials
• Training videos
• Walkthroughs
• Tooltips

If you are interested in tools that can help guide your users through the use of features, look at our digital adoption platforms list.‍

Top 10 Onboarding Software

Here is a reviewed and evaluated list of the top onboarding software to bring new team members into your company easily and efficiently.

1. Deel: Ideal for onboarding both employees and contractors globally, indicating a strong international focus.
   
   
2. GoCo: Tailored for companies transitioning to digital onboarding experiences, suggesting a modern and tech-savvy approach.
   
   
3. UserGuiding: Stands out for its code-free onboarding setups, making it user-friendly for non-technical users.
   
   
4. Trakstar: Known for its capability to build onboarding programs linked with learning paths, emphasizing continuous learning and development.
   
   
5. BambooHR: Specifically designed for startups, implying a solution geared towards the unique needs and challenges of small and growing businesses.
   
   
6. Rippling: Positioned as a comprehensive workforce management platform, suggesting a holistic approach to onboarding and HR tasks.
   
   
7. Guru: Highlighted for compiling information into digital onboarding checklists, streamlining the onboarding process through organized resources.
   
   
8. TalentReef: Specializes in recruiting and onboarding hourly workers, catering to industries with a large hourly workforce.
   
   
9. iSpring Learn: Recognized for its ability to create customized new hire training in multiple languages, indicating flexibility and scalability.
   
   
10. Litespace: Help companies to roll out engagement program since day 1 to keep your new hire engaged.‍

How to Choose Onboarding Software

Onboarding software is super helpful for getting new employees settled in smoothly. It's all about making their first days at work awesome! But picking the right software can be tricky. First, you have to figure out who's going to use it the most and what problems they face. Then, as you go through the process of choosing your own software, remember these things:

• Identify Challenges: First off, pinpoint the problems you're facing. Are new hires getting lost in the onboarding process? Are you struggling to keep track of paperwork? Knowing what's not working will help you find a solution.
  
  
• User Consideration: Think about who's gonna use the software. Do you need it just for the HR team, or does everyone in the company need access? And how many people are we talking about? Knowing this helps you figure out how many licenses or accounts you'll need.
  
  
• Tool Integration: Think about what other tools the onboarding software needs to work with. Are you already using a training system or an HR management tool? You'll want to make sure everything plays nice together.
  
  
• Outcome Focus: What do you want to achieve with the software? Maybe you want to make the onboarding process smoother for remote workers, or you want everything in one place instead of hopping between different apps. Knowing your goals helps you choose the right features.
  
  
• Organizational Fit: How will the software fit into your company's way of doing things? Consider your current processes and workflows. What's working well, and what needs improvement?
  
  
• Unique Needs: Remember, every company is different. What works for one might not work for another. So, think about what makes your business unique and find a solution that fits those needs.
  

Our User Onboarding Software

Litespace is an all-in-one employee experience platform equipped with AI-powered tools to engage employees, simplify scheduling, and provide analytics. Our mission is to create a more connected and inclusive work environment, and we are backed by testimonials praising its ability to facilitate smooth transitions back to the office and improve team visibility. Moreover, our platform boasts seamless integration with popular communication and productivity tools and offers dedicated support, indicating a commitment to customer satisfaction. 

Why use user onboarding softwares?‍

User onboarding software can help newbies walk through a product step-by-step with the help of interactive videos and text. However, there are more reasons:

• 86% of consumers say that they are willing to pay more for a better customer experience 
• 40% of users now prefer self-service tools over human guidance
• 60% of companies use between 4-6 tools for user onboarding (so you are not alone!)

What are other barriers to product adoption?

Although user onboarding is one of the main reasons why users will leave shortly after interacting with your product for the first time, here are five more barriers to product adoption:

1. Lack of brand knowledge/brand recognition
2. Lack of product awareness
3. Failure to perceive the value
4. Getting all tangled up in a support system that doesn't quite hit the mark
5. Insufficient motivation

What now?

We have prepared an onboarding survey to make sure that employees get all their questions answered and to help them get the perfect onboarding tool according to their needs.