What are the three components of Employee Experience?
The employee experience can only be complete with these three components: physical, digital, and cultural experience. Here’s the explanation of each element:
- Physical Experience: Physical experience consists of all the physical elements that employees experience, such as the location of the office, the coziness of the environment, and noise at the office.
- Digital Experience: Digital experience comprises the tools employees use to communicate and interact with one another. The design or the convenience of the tool also dictates the digital experience.
- Cultural Experience: Values, beliefs, and explicit and implicit behaviours are all examples of cultural experience.
How to Improve Employee Experience?
There are several components that a company can take to make their employee experience exceptional. Here are some examples:
- Listening to feedback is fundamental as it will shape the overall employee experience.
- Conducting regular and anonymous will give unbiased insights into the experience.
- Offering up-to-date services and benefits to employees will boost employees’ physical experience.
- Giving autonomy and freedom to take charge of specific projects will increase innovation.
- Celebrating special occasions and milestones will enhance the cultural experience.
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